RETAIL INTERNET BANKING BROWSER REQUIREMENT

Supported Browsers
This list refers to production versions of publicly released browsers as of April 2006. Beta versions of the individual browsers listed below are not supported. This list may be updated as new versions of individual browsers become available and are qualified with the Internet Banking software.

There may be slight cosmetic differences between the look of Internet Banking across the various browser platforms that are supported. This is a function of the different methods and standards that each browser supports and / or how the individual browsers have been coded. It should be noted that the core functionality of Internet Banking is consistent across all supported browsers.

• Microsoft Internet Explorer (IE) for Windows version 6.0 or higher
• Netscape Navigator version 7.0 or higher
• Mozilla Firefox version 1.0 or higher
• Opera version 7.54 or higher
• Mozilla Camino version 0.8.1 or higher
• Apple Safari version 1.0 or higher

The most notable change from version 2.5 to 2.6 is the exclusion of Microsoft Internet Explorer (IE) version 5.2 for Macintosh. Microsoft discontinued support for this product at the end of 2005.

Unsupported Browsers
Any browser that is not in the Supported Browser list is unsupported. That does not mean that it will not work with Internet Banking, just that it is not specifically tested to ensure that it does fully function with Internet Banking.

• AOL’s internal browser. It is worthy to note that AOL as an Internet Service Provider (ISP) is no different than any other ISP, which is to say that they provide Internet access to end-users. However, even though AOL is one of the largest ISPs, the fact that the application has a built in browser is why it is specifically mentioned in the Unsupported Browser list.
  • AOL for the PC uses a version of the IE engine. If they are using the most current version of AOL, the internal AOL browser should work but is still not directly supported. Ideally, an AOL user should use a browser external to AOL which is in the supported browsers list to access Internet Banking. This means the end user would utilize the AOL application to gain access, i.e. ‘sign on’, to the Internet, but then launch another browser to surf the Internet.
  • AOL for the Mac is based on an early version of the Netscape Gecko engine. However, as of AOL version 10.3.6 the Gecko engine was quite old. The user should use a browser external to AOL which is in the supported browsers list to access Internet Banking. This means the end user would utilize the AOL application to gain access, i.e. ‘sign on’, to the Internet, but then launch another browser to surf the Internet.

Internet Service Providers
Internet Service Providers, ISPs, simply provide access to the Internet for their clients and are not differentiated as far as support for Internet Banking is concerned. Examples include: cable companies such as Time Warner or ComCast, phone companies such as SBC or TDS, and traditional ISP’s such as AOL and NetZero.

Browser Settings
The following list contains the minimum settings for a browser to access Internet Banking.

• First party cookies must be allowed.
• First party images must be allowed.
• Pop-up blockers inherent to each supported browser are allowed. Some links within Internet Banking spawn a new browser window and could be blocked by a 3rd party pop-up blocker.
• SSL connections must be allowed (HTTPS://) for a minimum of 128bit strength.
• JavaScript enabled and the running of active scripts allowed.
• Iframes allowed.
• Minimum browser resolution of 800x600

Operating System and Hardware Platforms
The end-user must meet the Operating System and Hardware requirements stated by the developers of each supported browser. Browsers are tested and qualified with Internet Banking, not the operating systems or hardware platforms they run on. We rely on the developers of the browsers to ensure uniform look, feel, and functionality across all supported hardware and software platforms for each specific browser.

INTERNET EXPLORER 6
Browser Settings for PC Computers  

Open Internet Explorer.
Select Tools > Internet Options from the menu bar.
On the general tab in the Temporary Internet Files section click on the Settings button.
Select the Every visit to the page option for Internet Explorer to check for newer versions of stored pages then click the OK button.
In the main window, now select the Security tab, make sure that the Internet Zone is selected and then click on the button that says Custom Level.
This will then open another window with the title Security Settings.
Scroll down to the section with the heading Scripting.
Make sure that Active Scripting is set to enable then click the OK button.
Next, click on the Privacy tab. Click the Advanced button in the Settings section.
Doing this will open a new window. In this new window check the box that says Override automatic cookie handling.
Make sure that Accept is selected for First and Third party cookies.
Also select the Always allow session cookies option then click the OK button.
Click on the Advanced tab. Scroll down to the section with the heading Microsoft VM.
Check the box that says JIT compiler for virtual machine enabled.
The other two checkboxes, Java console enabled and Java logging enabledcan be checked but do not need to be in order to use online banking.
Scroll further down to the section with the heading Security.
Check the boxes that say Use SSL 2.0 and Use SSL 3.0.
You may also want to check the box that says Do not save encrypted pages to disk for added security.
Next, shut down your browser and restart it.