|
Online Banking
With Martha’s Vineyard Savings Bank’s free Online Banking, you can access your accounts any time, anywhere. We offer you the ability to complete everyday transactions without leaving home. For example, you can:
- Get up-to-the-minute balances on all your accounts
- Pay bills
- Make immediate transfers between your Martha’s Vineyard Savings Bank accounts
- Make future-dated or recurring transfers between your Martha’s Vineyard Savings Bank accounts
- View your statements for the current and previous month
- Print summaries of all your transactions
- Go paperless - sign up for eStatements
Start using Martha’s Vineyard Savings Bank’s free Online Banking today to get instant access to your:
- Basic Checking
- Statement Savings Account
- NOW Checking
- Statement Certificate of Deposit
- Clipper Ship Checking
- IRA's
- Smart Business Checking
- Consumer Loans
- Money Market Account
- Commercial Loans
And you can be sure that all of your online banking will remain secure and your privacy will be protected.
eStatement FAQs
What is an eStatement?
Our eStatement service provides you with secure electronic delivery of your checking and savings account statements in the same exact format that you currently receive on paper via postal delivery. Once you enroll for eStatement your paper statement will be discontinued.
What are the benefits of receiving an eStatement?
- Free, convenient, easy and secure
- Electronic statement delivery means no more waiting for the mail
- Ability to view, print, download and save statements
- Easier access and statement retention
- Email notification of statement availability
- Increased protection against identity theft
- Going paperless has a big environmental impact
How do electronic statements benefit the environment?
By switching to electronic statements, bills and payments, the average American
can save these resources in one year [Project Performance Corp.]:
- 6.6 pounds of paper
- 171 pounds of greenhouse gases. This is the equivalent of not driving 169 miles; planting two trees and allowing them to grow for 10 years; or preserving 24 square feet of forest from deforestation.
- 63 gallons of water
- 4.5 gallons of gasoline
Is it safe to receive my statements electronically?
Electronic statements are considered safe and more secure than paper delivery.
Almost 85% of identity theft cases are due to “offline” transactions such as lost checkbooks and stolen statements, bills, and check payments. [Javelin Strategy & Research, 2007]
Are there any special hardware or software requirements?
You need only a PC with Internet access, a web browser (certified for Windows Internet Explorer 6, 7 and 8 and Firefox 3) and Adobe Reader software, we recommend downloading the current Adobe Acrobat Reader version which can be downloaded (free) from Adobe’s website or by clicking the Adobe Acrobat Reader icon on the Statements page in eStatements. Pop-up Blocker must be turned off or pop-ups must be enabled for the site. Firefox users can access Pop-up Blocker by clicking Tools>Options>Content to work with pop-up exceptions. Internet Explorer users can access Pop-up Blocker by clicking Tools> Pop-up Blocker.
Can I print my eStatement out?
Yes! You can print your statements, and you can also save them to your hard drive, diskette or CD.
How long will my eStatement be available for viewing online?
Each monthly eStatement will remain available for viewing for 18 months after it has been posted. After 18 months have passed, your oldest eStatement(s) will no longer be available once a newer eStatement becomes available for viewing.
How do I enroll my accounts for eStatements?
Upon successfully signing into your Online Internet Banking:
Click on the eStatement Tab.
Read and/or print the Terms and Conditions and click the "I Agree" button. (If you disagree with the Terms and Conditions, you will not be able to enroll for eStatements)
You will have the ability to choose one, some or all of your eligible checking and savings accounts for eStatement enrollment, click "Next" to continue.
Confirm that the information provided is accurate and click the "Enroll" button.
What if I’m not enrolled for Online Internet Banking?
You can enroll for Online Internet Banking by clicking on the “Online Banking Enrollment” tab on the Martha’s Vineyard Savings Bank home page. (www.mvbank.com)
How will I know when my eStatement is available?
You will receive an email notification whenever a new statement is available for viewing at the email address you confirmed during enrollment.
How do I retrieve my eStatement(s)?
You will be able to retrieve your statement(s) by logging into Online Internet Banking and clicking on the eStatement tab.
What do I do if my email address changes?
To update your email address, log in to Online Internet Banking, choose "Options" located at the top of the page, click "edit" in the E-Mail section to update your email address. A confirmation email will be sent to both the previous and current email addresses.
What if I did not enroll all of my checking and savings accounts and would like to add them now?
Access eStatements, click on "click to Change to eStatement" next to the un-enrolled account number; select eStatement from the Delivery Options page and click "Submit".
How can I change my account back to receiving paper statements?
Access eStatements, from the Account Access Tab select "Edit User Setting". The Delivery Options page displays with a list of your eligible eStatement accounts. Change the statement delivery method by selecting paper statement next to the account you wish to change and click "Change Delivery Options". At least one account must remain enrolled.
How can I cancel the eStatement service for all of my accounts?
Any of our Customer Service Representatives can help you with your request to cancel your eStatement service. You will start receiving mailed statements on your next statement cycle.
|
