Protect Yourself From Fraud
Scams can target anyone, anywhere: by phone, text, email, or online. If something doesn't feel right, trust your instincts and act quickly. This page covers red flags, common scams, safety tips, and where to get help.We will never ask you for passwords or one-time passcodes.
Fraud Prevention
Your security matters to us. We help you stay ahead of evolving threats, from credit card fraud to online scams.
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Warning Signs
Warning Signs
Spotting fraud starts with knowing the red flags:
Unexpected Contact
If you receive a call, text, or email you didn’t initiate (even if it appears to be from Martha’s Vineyard Bank) be cautious. Contact us directly using a trusted number.
Urgency or Pressure
Scammers push you to act fast. Whether it’s a “compromised account” or urgent payment request, pause and verify before taking action.
Requests for Sensitive Information
We will never ask for your password, PIN, Social Security number, or one-time codes. If someone does, it’s a scam.
Suspicious Messages
Poor grammar, generic greetings, or unusual links are common signs of fraud. Always double-check before clicking.
Unusual Payment Requests
Requests involving gift cards, wire transfers, cryptocurrency, or cash are major red flags, especially for businesses.
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Common Scams
Common Scams
Knowing these common scams help you avoid them:
Phishing & Smishing
Fraudulent emails and texts designed to steal personal information. Avoid clicking links and verify the sender.
Bank Impersonation
Scammers may spoof our phone number. Remember: we will never ask for sensitive information over the phone.
Online Scam Protection Risks
Fake shopping sites, rental listings, and job postings are increasingly common. If it seems too good to be true, it likely is.
Credit Card Fraud
Skimming devices and unauthorized transactions can compromise your account. Monitor activity regularly and report anything suspicious.
Business Fraud
Including wire fraud, fake invoices, payroll scams, and business email compromise. Always verify payment requests independently.
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Prevention
Prevention
A few proactive steps go a long way:
Use Strong Passwords
Create unique passwords for each account and consider a password manager.
Enable Two-Factor Authentication
This adds an extra layer of protection against unauthorized access.
Monitor Your Accounts
Regularly review transactions to catch problems early, especially for credit card fraud prevention.
Set Up Alerts
Use our online banking tools to receive real-time updates on account activity.
Be Mindful Online
Limit the personal information you share on social media and avoid entering sensitive data into unsecured platforms.
Protect Your Business
Use dual authorization for payments, train employees on fraud risks, and verify all financial requests.
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Taking Action
Taking Action
If you believe you’ve been targeted, act immediately:
Contact Martha’s Vineyard Bank
Call us at 508-627-4266 during business hours or 800-472-3272 for lost or stolen cards.
Report the Incident
File a report with the FTC at ReportFraud.ftc.gov or the FBI at ic3.gov.
Secure Your Identity
Visit IdentityTheft.gov for step-by-step recovery guidance and consider placing a credit freeze.
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Here to Help
Here to Help
At Martha’s Vineyard Bank, we help you stay a step ahead of fraud. Whether you’re protecting personal accounts or managing business risks.
If something doesn’t feel right, trust your instincts and contact us right away. We’re here to help.
Warning Signs
Spotting fraud starts with knowing the red flags:
Unexpected Contact
If you receive a call, text, or email you didn’t initiate (even if it appears to be from Martha’s Vineyard Bank) be cautious. Contact us directly using a trusted number.
Urgency or Pressure
Scammers push you to act fast. Whether it’s a “compromised account” or urgent payment request, pause and verify before taking action.
Requests for Sensitive Information
We will never ask for your password, PIN, Social Security number, or one-time codes. If someone does, it’s a scam.
Suspicious Messages
Poor grammar, generic greetings, or unusual links are common signs of fraud. Always double-check before clicking.
Unusual Payment Requests
Requests involving gift cards, wire transfers, cryptocurrency, or cash are major red flags, especially for businesses.
Common Scams
Knowing these common scams help you avoid them:
Phishing & Smishing
Fraudulent emails and texts designed to steal personal information. Avoid clicking links and verify the sender.
Bank Impersonation
Scammers may spoof our phone number. Remember: we will never ask for sensitive information over the phone.
Online Scam Protection Risks
Fake shopping sites, rental listings, and job postings are increasingly common. If it seems too good to be true, it likely is.
Credit Card Fraud
Skimming devices and unauthorized transactions can compromise your account. Monitor activity regularly and report anything suspicious.
Business Fraud
Including wire fraud, fake invoices, payroll scams, and business email compromise. Always verify payment requests independently.
Prevention
A few proactive steps go a long way:
Use Strong Passwords
Create unique passwords for each account and consider a password manager.
Enable Two-Factor Authentication
This adds an extra layer of protection against unauthorized access.
Monitor Your Accounts
Regularly review transactions to catch problems early, especially for credit card fraud prevention.
Set Up Alerts
Use our online banking tools to receive real-time updates on account activity.
Be Mindful Online
Limit the personal information you share on social media and avoid entering sensitive data into unsecured platforms.
Protect Your Business
Use dual authorization for payments, train employees on fraud risks, and verify all financial requests.
Taking Action
If you believe you’ve been targeted, act immediately:
Contact Martha’s Vineyard Bank
Call us at 508-627-4266 during business hours or 800-472-3272 for lost or stolen cards.
Report the Incident
File a report with the FTC at ReportFraud.ftc.gov or the FBI at ic3.gov.
Secure Your Identity
Visit IdentityTheft.gov for step-by-step recovery guidance and consider placing a credit freeze.
Here to Help
At Martha’s Vineyard Bank, we help you stay a step ahead of fraud. Whether you’re protecting personal accounts or managing business risks.
If something doesn’t feel right, trust your instincts and contact us right away. We’re here to help.