Send & Receive Money with
Zelle® lets you transfer money using your Online Banking account or our mobile app. You only need the recipient's email address or U.S. mobile phone number to send funds.
HOW DO I ACCESS ZELLE®?
You must first enroll in both Online Banking and Bill Pay. If you don't use Online Banking yet, visit mvbank.com from a desktop computer and enroll from the Log in section or from the Personal Banking page. Then, enroll in Bill Pay by logging in to your account from a desktop computer and selecting the Bill Pay tab. Existing Bill Pay customers are already set up to use Zelle®. For more help, contact our Solutions Desk here.
WHO CAN I SEND MONEY TO?
Friends, family and others you trust1. Money goes directly from your bank account to theirs within minutes2, so always confirm you have the correct email address or U.S. mobile number before sending.
HOW DO I USE ZELLE®?
Log in to Online Banking or our mobile app and select "Send Money with Zelle®". Enter your email address or U.S. mobile phone number, enter the one-time verification code you receive, accept the accept terms, and you're enrolled.
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Sending money: Choose a recipient from your contacts, or add their email or U.S. mobile number, or scan their Zelle® QR code, then enter the amount and an optional note, review, and hit "Send."
- Canceling a payment: Cancelations are only possible if the payment is scheduled for a future date, or if the recipient hasn't yet enrolled with Zelle®. Once they've enrolled or the money has been received, payments cannot be canceled or reversed.
- Requesting money: Choose "Request," select the individual(s) you're requesting money from, enter the amount, include an optional note, review, then hit "Request." If you're requesting by mobile number, the recipient's number must already be enrolled with Zelle® to receive the request.
- Receiving money: Share your enrolled email, mobile number, or personal Zelle® QR code with the sender and ask them to pay you with Zelle®. The sender must also be enrolled with Zelle®.
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1 Must have a bank account in the U.S. to use Zelle®.
2 Transactions typically occur in minutes when the recipient's email address of U.S. mobile number is already enrolled with Zelle®.