Fraud Alert: Caller ID Spoofing

Scammers are disguising their numbers to appear as Martha's Vineyard Bank on your caller ID. These calls aren't from us and are intended to steal your personal information.

Scammers use technology to fake trusted phone numbers, making their calls appear legitimate.

Protect yourself:

  • We never ask for passwords, full debit card numbers, or PINs over the phone
  • If something doesn't seem right, hang up and call us directly at 508-627-4266
  • Never share sensitive information with unsolicited callers

Your safety is our priority. For more information on fraud protection, please visit our Fraud Prevention Page or contact the Solutions Desk.


 ! Fraud Alert !

Dear Valued Customers,

We are aware of an increase in fraudulent calls where scammers are disguising their phone numbers to appear as if they are coming from Martha’s Vineyard Bank. These calls may show our official phone number on your caller ID, but they are not from us. The scammers may try to trick you into sharing personal or financial information.

What is Caller ID Spoofing? Scammers use technology to make it look like they’re calling from a trusted source, like your bank or insurance company. It’s designed to get you to pick up and believe the call is legitimate. If you suspect a spoofing attempt or receive a suspicious call, please report it to our solutions desk team immediately.

How you can protect yourself:

  • Remember Martha’s Vineyard Bank will never ask for your password, full debit card number, or PIN over the phone.
  • If something feels off, hang up and call us back directly at 508-627-4266
  • Never share sensitive information with a caller you did not contact directly.

As always, your security is our priority.

Sincerely,
Martha’s Vineyard Bank


 

Stay Informed. Prevent Fraud.

The best defense against falling victim to scams and fraudulent financial activity is to stay abreast of common scams making the news and to use common sense. If something doesn't seem right to you, it probably isn't. Trust your instincts.

The Martha's Vineyard Bank Fraud Prevention Page is intended to help educate you and provide resources for avoiding scams and how to move forward if you or someone you know becomes a victim. Anyone is susceptible. Scammers are clever and tend to prey on our heartstrings to get personal information. Please call us anytime for help. We're here for you.

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Identity Theft
Support

Immediate action is the key.


Stay informed. Be smart.

The best defense against falling victim to scams and fraudulent financial activity is to stay abreast of common scams making the news and to use common sense. If something doesn't seem right to you, it probably isn't. Trust your instincts.

The Martha's Vineyard Bank Fraud Prevention Page is intended to help educate you and provide resources for avoiding scams and how to move forward if you or someone you know becomes a victim. Anyone is susceptible. Scammers are clever and tend to prey on our heartstrings to get personal information. Please call us anytime for help. We're here for you.

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