We have solutions for you.

Use the tiles below to find helpful information and instructions for common requests. If you need additional assistance on a specific item, choose "Request Assistance" from that tile's pull-down menu to submit a request to our Solutions Desk Team. Don't see what you are looking for? Choose "Request Assistance" on the last tile to submit a question.

We are here to help!

Phone and email requests are monitored Monday-Friday 7:30AM to 5:30PM. Live Chat is also available during these times via Online Banking.

Online & Mobile Banking

Online Banking
Support

Bill Pay
Support

Mobile Banking
Support

Get
Statements

Set Account
Alerts

Request a
Stop Payment

Card Support

Debit Card
Support

Credit Card
Support

Report a Lost or
Stolen Card

Other

Update Contact
Information

Loan
Payments

Wire Transfers
(Send or Receive)

Open an
Account

Order
Checks

Coin
Order

Didn't See What You
Were Looking For?

CONTACT NUMBERS:

Customer Service:
508-627-4266 or 800-490-BANK (2265)
Speak with a Solutions Desk representative using our customer service numbers during business hours.
Monday - Friday: 7:30AM - 5:30PM
(All hours are Eastern Time)
FAX Number: 508-627-7588
Telephone Banking: 508-693-0162 or 888-771-0220
Debit Card
Activation/Pin Changes:
800-992-3808
24 hours/day, 7 days/week
Credit Card Support:
800-883-0131
24 hours/day, 7 days/week
Bill Pay Support:
855-816-9092
(7:00AM - 1:00AM, 7 days/week)
SBA PPP Loans
Emails are answered during business hours.

OTHER CONTACT METHODS:

MAILING ADDRESS:
Martha's Vineyard Bank
PO Box 1069
Edgartown, MA 02539

(NOTE: You MUST use the PO BOX 1069 or the USPS will not deliver. Do not mail cash.)

Didn't find what you were looking for? We're happy to help.

REQUEST ASSISTANCE:

LIVE CHAT:
This service is available through Online Banking.

BANK INFO:

ABA/Routing Number: 211372925

FIND A BANK OFFICE OR ATM

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News & Announcements

Martha's Vineyard Bank is proud to announce the hiring of John Smith. Bill brings to the table...

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