eStatements is a free service that allows you to see your regular account statement securely - online. It helps eliminate paperwork and gives you a quick, easy way to view, save or print your statement.
Our eStatement service provides you with secure electronic delivery of your checking and savings account statements in the same exact format that you currently receive on paper via postal delivery. Once you enroll for eStatement your paper statement will be discontinued.
Electronic statements are considered safe and more secure than paper delivery.
Almost 85% of identity theft cases are due to “offline” transactions such as lost checkbooks and stolen statements, bills, and check payments. [Javelin Strategy & Research, 2007]
You need only a PC with Internet access, a web browser (certified for Windows Internet Explorer 6, 7 and 8 and Firefox 3) and Adobe Reader software, we recommend downloading the current Adobe Acrobat Reader version which can be downloaded (free) from Adobe’s website or by clicking the Adobe Acrobat Reader icon on the Statements page in eStatements. Pop-up Blocker must be turned off or pop-ups must be enabled for the site. Firefox users can access Pop-up Blocker by clicking Tools>Options>Content to work with pop-up exceptions. Internet Explorer users can access Pop-up Blocker by clicking Tools> Pop-up Blocker.
Yes! You can print your statements, and you can also save them to your hard drive, diskette or CD.
Each monthly eStatement will remain available for viewing for 18 months after it has been posted. After 18 months have passed, your oldest eStatement(s) will no longer be available once a newer eStatement becomes available for viewing.
Upon successfully signing into your Online Internet Banking:
Click on the eStatement Tab.
Read and/or print the Terms and Conditions and click the "I Agree" button. (If you disagree with the Terms and Conditions, you will not be able to enroll for eStatements)
You will have the ability to choose one, some or all of your eligible checking and savings accounts for eStatement enrollment, click "Next" to continue.
Confirm that the information provided is accurate and click the "Enroll" button.
You can enroll for Online Internet Banking by clicking on the “Online Banking Enrollment” tab on the Martha’s Vineyard Savings Bank home page.
You will receive an email notification whenever a new statement is available for viewing at the email address you confirmed during enrollment.
Retrieve your statement(s) by logging into Online Banking. Once logged in, click or tap the "Accounts" tab. Once you're on your "Accounts" page, click the "Documents" button. [More Info]
To update your email address, log in to Online Internet Banking, choose "Options" located at the top of the page, click "edit" in the E-Mail section to update your email address. A confirmation email will be sent to both the previous and current email addresses.
Access eStatements, click on "click to Change to eStatement" next to the un-enrolled account number; select eStatement from the Delivery Options page and click "Submit".
Access eStatements, from the Account Access Tab select "Edit User Setting". The Delivery Options page displays with a list of your eligible eStatement accounts. Change the statement delivery method by selecting paper statement next to the account you wish to change and click "Change Delivery Options". At least one account must remain enrolled.
Any of our Customer Service Representatives can help you with your request to cancel your eStatement service. You will start receiving mailed statements on your next statement cycle.